A team of 12 people are working of engineers and regional managers along with the support staff in accounts,finance and legal departments. The function includes: strategic tie-ups with the distributor and the direct customer at the branch office level. The same department has an offshoot, which completely focuses on government sales and tenders. The projects department undertakes various projects in industrial and business sectors.
The company has 24 hrs call center which caters to:
- Product and customer enquiry
- After sales service enquiry
- Business partners queries
- The company operates through a national Customer care no. 022-28607878